These Terms form the agreement between you and Zac Cameron-Webb trading as Nova, a sole trader established in the United Kingdom. Please read them before creating an account or subscribing to Nova Plus. For questions or support, email support@studynova.me.
Service use and eligibility
Nova is currently available to people aged 18 or over who are studying at a UK university in the United Kingdom. You must provide accurate account information, keep your sign-in methods secure and contact Nova promptly if you suspect unauthorised access. You are responsible for activity through your account unless it results from Nova’s failure to use reasonable care.
The service
Nova is a study workspace for organising modules, lectures, authorised sources, outlines, notes, highlights, study sessions, practice and evidence. A verified new account receives one 14-day Nova Plus trial without a payment card, subject to the allowances presented when the trial is offered. Trial allowances do not refresh.
Nova Plus, renewal and cancellation
- Monthly Nova Plus costs £8 per month in GBP and renews automatically each month until cancelled.
- Four-month Nova Plus costs £30 every four months in GBP and renews automatically every four months until cancelled.
- Both options provide the same entitlements. The £2 four-month saving is the only launch discount.
- Stripe hosts checkout, collects payment details, issues billing records and provides the billing portal. Nova Plus starts only after Stripe confirms the subscription.
- You can cancel automatic renewal at any time through Billing in Settings. Nova Plus then continues until the end of the period you have already paid for.
Prices are stated in GBP. Stripe shows the total due and renewal schedule before you subscribe.
Cooling-off, refunds and billing problems
Nothing in these Terms limits your statutory cancellation or refund rights. If you want to cancel during a cooling-off period, were charged incorrectly, cannot cancel or believe the service was not supplied with reasonable care and skill, email support@studynova.me. Nova will provide any refund or other remedy required by applicable consumer law. If you ask Nova Plus to start immediately, the law may permit a deduction for the service supplied before cancellation.
What happens when access ends
When the trial expires or paid Nova Plus ends, new AI preparation pauses. Your existing academic work remains readable, including sources, outlines, notes, highlights, saved explanations, prepared study material, evidence and academic history. You can continue to organise your workspace and edit your own work. Reactivating Nova Plus restores paid features without rebuilding that work.
Authorised uploads and intellectual property
You may add a file or text only as an authorised source: material you created, have permission or a licence to use, or may lawfully use for private study. Do not upload pirated textbooks, unlawfully obtained assessments, confidential material you are not permitted to share, or content that infringes copyright or another person’s rights.
You retain ownership of your uploads, notes and answers. You give Nova limited permission to host, copy, extract and process that material only to provide, secure and support your account and the features you request. Nova owns its software, branding and service design. You may use AI-generated material for permitted study, subject to rights in the underlying source and applicable law.
Academic integrity and authorship
Nova supports learning; it is not a service for writing assessed work for submission. You are responsible for following your university’s academic-integrity rules, disclosing AI assistance where required, checking citations and submitting only work you are permitted to present as your own. Do not use Nova to obtain or distribute live examination content, impersonate another student, evade assessment controls or present AI-generated work as independently authored.
AI limitations
AI output may be incomplete or incorrect. It may misunderstand a source, omit context, produce an inaccurate explanation or provide unreliable feedback. Check important claims against the original teaching material and use your own judgement. Nova does not guarantee a grade, mastery, admission outcome or fitness for a particular assessment. Generated material is not professional, medical, legal or financial advice.
Prohibited use
Do not use Nova to break the law; harm, threaten or exploit another person; upload malware; test or bypass security without permission; access another account; scrape or overload the service; reverse engineer protected parts except where the law permits; evade usage limits; resell account access; or generate or distribute unlawful, abusive or infringing material.
Availability and service changes
Nova will provide the service with reasonable care and skill but may pause features for maintenance, security, provider failure or legal reasons. Features, providers and allowances may change as the service develops. Where practicable, Nova will give reasonable advance notice of a material adverse change. A change will not remove a statutory remedy. If a paid change materially reduces the service during a prepaid period, contact support about cancellation and any remedy available under law.
Suspension and termination
Nova may restrict or suspend an account where reasonably necessary to address a material breach, security risk, unlawful use, non-payment or harm to the service or another person. Nova will explain the reason and provide a fair opportunity to resolve it unless doing so would create risk or breach the law. You can stop using Nova, cancel renewal and delete your account at any time. Account deletion is permanent after confirmation, so export any data you want to keep first.
Liability and consumer rights
Nova does not exclude liability that cannot lawfully be excluded, including liability for death or personal injury caused by negligence, fraud, or breach of your statutory consumer rights. Otherwise, Nova is not responsible for loss that was not reasonably foreseeable when the agreement began or for loss caused by circumstances outside reasonable control. These Terms do not affect mandatory rights you have under applicable UK consumer law.
Privacy, cookies and support
The Privacy policy explains how Nova processes personal data. The Cookie policy explains essential storage and optional analytics. When signed in, you can export data, manage temporary support access or delete your account in Privacy & Data.
Changes to these Terms
Nova may update these Terms for legal, security or service reasons. Material changes will be explained before they take effect and, where required, you will be able to cancel rather than accept them. The date above identifies the current version.
Applicable law
These Terms are governed by the law of the part of the United Kingdom where you ordinarily live. You may bring a consumer claim in the courts available to you under applicable UK law. Nothing here removes a mandatory local consumer protection.